The flagship tier for the most sophisticated estates. Includes the Critical Parts Program (pre-stocked replacement components that eliminate delays during unexpected repairs), storm-related property reviews, and special event preparation.
Membership
Professional estate management for Arizona’s most sophisticated homes. Whether this is your primary residence or a second home, your stewardship team is available from the day you move in and for as long as you own the property. One relationship. One standard of care.
Every tier provides a customized preventative maintenance plan built around your specific property, contractual response time guarantees, and scheduled property reviews.
Four Tiers. One Standard.
Flagship Tier
Platinum Plus
The privilege of completely worry-free homeownership.
2 hr
Response time
Weekly
Property reviews
24/7
Emergency response
Full
Vendor coordination
Customized maintenance program, proactive stewardship, detailed reporting, seasonal open/close management, technology system oversight.
Platinum
Refined stewardship for a home that reflects your standards.
6 hr
Response time
Monthly
Property reviews
24/7
Emergency response
Full
Vendor coordination
Premium stewardship with a customized maintenance program tailored specifically to your home. Comprehensive coordination of preventative maintenance and service work so every system receives consistent attention.
Customized maintenance program, proactive stewardship, detailed reporting, advisory support.
Gold
Elevated care for a home that deserves consistent attention.
12 hr
Response time
Quarterly
Property reviews
24/7
Emergency response
Full
Vendor coordination
More proactive management with regular system evaluation and detailed reporting. For owners who want greater confidence that every system in their home is being monitored and maintained on a consistent schedule.
Customized preventative maintenance, proactive oversight, vendor management, detailed reporting.
Silver
Confidence that your home is cared for, even when you’re away.
24 hr
Response time
Annual
Property reviews
24/7
Emergency response
Full
Vendor coordination
Essential professional oversight with dependable care and trusted coordination. The entry point for owners who recognize they need professional eyes on their property and a single point of contact for maintenance and service.
Customized preventative maintenance planning, vendor coordination, maintenance reporting.
Every membership includes a customized maintenance plan built around your specific home, systems, and Arizona’s seasonal demands. We’ll walk through the right fit during your property assessment.
What Every Member Gets
24/7 emergency response.
On-call rotation with pre-approved authority to act immediately in critical situations. Flooding, fire suppression, security breaches. The team handles it. You find out after it’s resolved.
Full construction capability.
Access to the full remodeling and renovation resources of Desert Star Construction®. Your steward already knows the property.
One number for everything.
One phone number, one monthly invoice, one relationship. Your steward coordinates all vendors, reviews all invoices, and owns the outcome.
A team who knows your home.
A dedicated stewardship team who learns your home across years. Not a rotating cast. Not a call center. People who understand every system, every quirk, every priority.
An extensive trade network.
Electricians, plumbers, HVAC technicians, automation specialists, and dozens of specialty trades. Relationships built over 30+ years of construction work. They show up because the relationship matters.
A customized emergency guide.
A guide to every critical shutoff, valve, and system in your home. Most homeowners don’t know where these are. Your stewardship team documents all of it so the right response happens fast, whether you’re home or not.
Thinking About a Renovation?
If you want something changed, added, or rebuilt, we handle it. No new contractor to find. No learning curve. No second opinion needed.
Kitchen renovation. Guest house addition. Full-scale remodel. Your steward already knows the property, the materials, the systems, and your preferences.
Who Desert Star Concierge Is A Good Fit For
Desert Star Concierge is designed for homeowners who expect more than maintenance—they value exceptional stewardship.
Our members understand that extraordinary homes require knowledgeable oversight, proactive planning, and trusted professionals who care for every detail. They value having one experienced team that understands their home, coordinates qualified service providers, anticipates potential issues before they become costly problems, and ensures their property is always ready to be enjoyed.
Whether you live in your home year-round, travel frequently, own multiple residences, or simply prefer to spend your time enjoying your home rather than managing it, Desert Star Concierge provides the confidence that every detail is being handled with professionalism, discretion, and care.
Our members are not simply purchasing services. They are investing in peace of mind, protecting one of their family’s most valuable assets, and building a long-term relationship with a trusted steward of their home.
When Desert Star Concierge May Not Be the Right Fit
Desert Star Concierge was created for homeowners who believe their home deserves the same level of care, attention, and stewardship after construction as it received during its design and build.
Our service is intentionally comprehensive and relationship-driven. We take the time to understand each home’s unique systems, finishes, maintenance requirements, and the personal preferences of the families who live there. That approach allows us to anticipate needs, coordinate with trusted professionals, and provide oversight that protects both the home and your peace of mind.
For homeowners seeking only occasional home-watch visits, one-time repairs, or the lowest-cost maintenance option, our approach may provide more service than is necessary. Likewise, if you prefer to personally manage every vendor, maintenance decision, and service appointment, our membership may not offer the value you are looking for.
Desert Star Concierge is best suited for homeowners who value proactive planning, trusted relationships, clear communication, and one accountable team dedicated to protecting their home year-round.
For those clients, we become more than a service provider—we become a trusted steward of one of their family’s most valuable investments.
Guaranteed Response Times
Every membership tier comes with a contractual emergency response window. A specific number, in your contract.
2 hr
Platinum Plus
6 hr
Platinum
12 hr
Gold
24 hr
Silver
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First Name, Paradise Valley homeowner
In the Team’s Own Words
How the people who care for these homes describe the work.
“Our most valuable service is delivering a stress-free living experience for our clients, supported by our prompt and reliable response to any emergencies that may arise.”
Maurice
DSC Property Steward
“The most valuable service we provide is peace of mind. The client knows and trusts that we can and will take care of any issues that occur. So they don’t have to worry about it.”
Matt
DSC Property Steward
We keep our membership roster intentional.
If you think your property belongs on it, let’s have a conversation.